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Investigation - evaluation: a review of the complaint history, device history record, documentation, as well as a functional test, visual inspection and dimensional verification of the returned device was conducted during the investigation.One locked 8.5fr mac-loc catheter was returned in a used condition for evaluation.Biological matter was present on the device, particularly at the hub.No additional surface damage was noted on the device; however, the distal end of the tubing was discolored from use.A leak test was conducted and confirmed the presence of a leak between that catheter tubing and connector cap.There was found to be no occlusion within the lumen, as water was able to flow freely from the end of the tubing after hemostat removal.Tug and twist tests revealed that the proximal assembly was secure.Upon removal of the connector cap, the suture string was found slightly wound in the threads.The flare appeared lopsided with a lip, but due to the compression of the flare within the cap and the potential for damage upon removal, it cannot be determined if the flare was manufactured to specifications.Dimensional analysis confirmed that the device and components were manufactured to the correct specifications and tolerances.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the existence of issues or gaps that could contribute to the release of nonconforming product related to the reported failure mode.The instructions for use (ifu) advise the user to inspect the product prior to use to ensure that no damage has occurred.A review of the device history record found no relevant nonconformances that could have contributed to the reported failure mode in the main and subassembly lots.One nonconformance was found for a similar device for no visible suture at the connector cap in which the one affected device was scrapped.It should be noted that there were no other complaints reported for this or similar device lots.Based on the information provided, examination of the returned product and the results of our investigation, a definitive cause could not be established.Appropriate measures have been taken to address this failure mode.Per the quality engineering risk assessment no further action is required.The appropriate personnel have been notified and cook will continue to monitor for similar complaints.
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