| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas and reported that call service alarm [064] had been emitted by the pump more often than expected by the user.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 23-aug-2019 with the following findings: a review of the pump¿s black box and alarm history showed evidence of a call service 064 alarm.During testing, the pump successfully completed the rewind, load, and prime steps without any call service alarms, warnings or issues.During testing, a 10 unit normal bolus was performed successfully with all units delivered.The original complaint of a call service alarm issue was noted in the pump history but unable to be duplicated during investigation.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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