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Additional information: investigation ¿ evaluation.Visual examination and functional testing of the returned product was performed.Additionally, a review of complaint history, the device history record, drawings, instructions for use, manufacturing instructions, quality control data, specifications, and trends was conducted.One cook silicone balloon hysterosalpingography injection catheter was returned for investigation.The returned packaging confirms the product lot number is 8449661.Functional testing of the device was performed.The balloon inflated and deflated without issue.The device history record was reviewed and noted seven items were observed to have fitting damage.This non-conformance could potentially be related to the reported failure mode.A review of complaints revealed this is 1 of 5 complaints associated with the complaint device lot number 8449661 for the issue of inflation/deflation difficulties.A review of relevant manufacturing documents was conducted.The device is inspected visually and functionally for leaking and inflation during manufacturing and no notable gaps in production or processing controls were noted.Prior to distribution, all cook silicone balloon hsg catheters are subject to an inflation test to ensure proper balloon function.The cause of the issue could not be established.The device evaluation found normal performance of the complaint device.Therefore, the complaint could not be confirmed.Measures have been initiated to address this failure mode.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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