Our product evaluation laboratory received two images for review.Both images showed the identical sample of a hemostasis introducer with a dilator inserted in the valve housing.An unknown, brownish material was taped to the introducer.The composition of the unknown substance was not able to be determined from the image.A device history record review was completed and documented that the device met all specifications upon distribution.The customer report of "foreign matter" was confirmed on evaluation.An engineering evaluation has been initiated to assess for any manufacturing-related processes which could be correlated to the complaint.With an indwelling introducer, it is common for the clinician to check for air or particulates while priming the line for use.Additionally, these products are used by highly trained clinicians, experienced in identifying and mitigating any hazards that arise.Invasive procedures involve some patient risks.Although serious complications are relatively uncommon, the physician is advised to consider the potential benefits in relation to the possible complications.In this event, this issue was noted before use and the device was not used with a patient.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis, and any excursions above the control limits are assessed and documented as part of this monthly review.(b)(4).
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