MAUDE Adverse Event Report: PHYSIO-CONTROL, INC. - 3015876 LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR; AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE)

Model Number	15
Medical Device Problem Code	Electrical /Electronic Property Problem (1198)
Health Effect - Clinical Code	No Patient Involvement (2645)
Date of Event	09/01/2018
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
(b)(4).Physio-control provided the customer with technical assistance and provided the part number for the main keypad assembly.The device was not returned to physio-control for an evaluation.The cause of the reported issue could not be conclusively determined.Device not evaluated by manufacturer.
Event or Problem Description
The customer, a commercial distributor, contacted physio-control to report that their device had logged an event code in its memory code which is related to a potential failure of the device to deliver defibrillation energy.There was no patient use associated with the reported event.
Additional Manufacturer Narrative
The customer advised physio-control that the main keypad was replaced in the device and this resolved the reported issue.The removed keypad was not returned to physio for evaluation.Based on the information available, physio-control has determined that it¿s reasonable to conclude that the likely cause of the reported issue was that the shock switch located on the main keypad assembly was out of tolerance due to excessive resistance.When this issue occurs, an event code will be logged in the device's memory following a failure of the device to deliver defibrillation energy.
Event or Problem Description
The customer, a commercial distributor, contacted physio-control to report that their device had logged an event code in its memory code which is related to a potential failure of the device to deliver defibrillation energy.There was no patient use associated with the reported event.
Additional Manufacturer Narrative
This product complaint requires a supplemental mdr to document that field action number 301587611/18/2019-001c is relevant to the reported issue.
Event or Problem Description
The customer, a commercial distributor, contacted physio-control to report that their device had logged an event code in its memory code which is related to a potential failure of the device to deliver defibrillation energy.There was no patient use associated with the reported event.

• Brand Name: LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR
• Common Device Name: AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE)
• Manufacturer (Section D): PHYSIO-CONTROL, INC. - 3015876; 11811 willows road ne; redmond WA 98052
• MDR Report Key: 7930123
• Report Number: 0003015876-2018-01630
• Device Sequence Number: 1798159
• Product Code: MKJ
• UDI-Device Identifier: 00883873911761
• UDI-Public: 00883873911761
• Combination Product (Y/N): N
• Initial Reporter State: TN
• Initial Reporter Country: US
• PMA/510(K) Number: K142430
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: distributor
• Initial Reporter Occupation: Other
• Remedial Action: Notification
• Type of Report: Initial,Followup,Followup
• Report Date (Section B): 11/21/2019

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: 15
• Device Catalogue Number: 99577-001243
• Was Device Available for Evaluation?: No
• Initial Date Received by Manufacturer: 09/17/2018
• Supplement Date Received by Manufacturer: 11/27/2018; 11/18/2019
• Initial Report FDA Received Date: 10/03/2018
• Supplement Report FDA Received Date: 11/28/2018; 11/21/2019
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• If action reported to FDA under 21 USC 360i(g), list FDA-assigned Recall Number or include a statement: 3015876-11/18/2019-001C
• Patient Sequence Number: 1