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(b)(6) complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.A review of the device history records has been requested.The investigation could not be completed; no conclusion could be drawn, as no product was received.Patient code (b)(4) - no code available used to capture required intervention.Revision surgery was necessary to remove broken device.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Dhr review was completed.Part mfg date: 26-apr-2017.Part exp.Date: n/a.Manufacturing location: depuy synthes ¿ elmira.Lot number: h349352.Part number: 04.503.772.Dhr record review: a review of the device history record (dhr) revealed no non-conformances.The dhr shows lot# h349352 of ti matrixmandible 7x23 angle recon plate left 2.8mm thick was processed through the normal manufacturing and inspection operations with no non-conformances or rework noted.This lot met all dimensional and visual criteria at the time of manufacture with no issues documented during the manufacture that would contribute to this complaint condition.A review of the raw material dhr revealed this lot met all specifications with no non-conformances or rework noted.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during manufacture that would contribute to this complaint condition customer quality conducted an investigation of the returned device.Flow: broken.Visual inspection: the ti matrixmandible 7x23 angle recon plate left 2.8 mm (part # 04.503.772, lot # h349352, mfg # 26-apr-2017) was received at us cq with the plate broken.This agrees with the reported complaint condition, thus confirming the complaint.According to the drawing the plate is supposed to have 23 holes however, the plate was received at us cq with 11 holes; therefore, part of the whole plate is missing and was not returned to us cq.Dimensional inspection: dimensional analysis was completed, the width of one segment of the plate measured 8.11 mm.This is within specification of 8 mm ± 0.2.The diameter of the same segment measured 8.27 mm.This is within specification of 8.2 mm ± 0.2.The thickness measured 3.25 mm which is within specification of 3.2 mm ± 0.1.All measurements were based on drawing and taken with caliper.Document/specification review: the following drawing(s) was reviewed: large recon, angle plates 2.8 thk.7x23 holes matrix mandible: a review of the raw material dhr revealed this lot met all specifications with no non-conformances or rework noted.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during manufacture that would contribute to this complaint condition.Conclusion: the complaint condition is confirmed as the ti matrixmandible plate (part # 04.503.772, lot # h349352) was received broken.There is no indication that a design or manufacturing issue contributed to the complaint.While no definitive root cause could be determined it is possible that the device encountered unintended forces.No new malfunctions were observed during the course of this investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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