The complaint device is not available for physical evaluation, hence, the complaint cannot be confirmed.Furthermore, no lot numbers were supplied which precludes conducting a dhr review or a lot specific search in the complaints handling system.No further information regarding the technique used has been provided to determine a root cause for this failure.If any additional information is obtained, this complaint will be re-opened to capture that information.At this point in time, no corrective and preventative action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.If information is obtained that was not available for the medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported by the sales rep that the customer's versalok anchor was deployed but did not expand sub-cortically during a rotator cuff surgical procedure.The surgeon removed the failed device from the patient, before redeploying another versalok anchor to complete the surgery with minimal delays and no patient consequence.The device is not available for return.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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