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| Model Number |
9770090R |
| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.The device has not been returned, at this time, to the manufacturer for evaluation.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number dyxce033 showed no other similar product complaint(s) from this serial number.Device has not been returned, at this time.
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Event or Problem Description
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Customer facility reported that prevue ultrasound unit has a poor image quality.
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Event or Problem Description
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Customer facility reported that prevue ultrasound unit has a poor image quality.
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Additional Manufacturer Narrative
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The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the device was returned to the service facility for evaluation.During evaluation, the reported issue of prevue ultrasound unit has a poor image quality was confirmed.During inspection the unit was tested with a test probe to check the image quality, image quality was restored, the cause of the issue is due to use of the device, causing the defective probe to display a poor image.The device was serviced, tested and returned to the customer.A history review of serial number (b)(6) showed no other similar product complaint(s) from this serial number.
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Search Alerts/Recalls
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