Additional information provided.The finished good lot specific to this event is not known; therefore, lot history and device history record review was not possible.The customer reported that they found white fibers in the patient¿s eye.A sample has not been returned for this complaint.When this type of issue occurs, a sample will need to be returned so that a proper investigation can be conducted.If a sample is returned at a later date, the investigation will be reopened and the sample evaluated.The root cause of the customer's complaint could not be established as a sample has not been received.Without a sample, it is not possible to isolate the root cause.As the root cause is unknown, the relationship, if any, of the device to the reported incident cannot be determined.Action will not be taken for this occurrence.Quality assurance will continue to monitor and take action for any future occurrences as is deemed necessary.It is recommended that the customer place the surgical instruments on a mayo tray and if applicable avoid placing them directly on a mayo stand cover or the back table cover.Additionally, the instruments should be wiped before passing back to the surgeon.This will assist in preventing lint contamination on instruments and help to reduce the risk of lint getting into the patient eye.The manufacturer internal reference number is: (b)(4).
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