| Model Number |
MMT-7020A |
| Medical Device Problem Code |
Break (1069)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
|
| Date of Event |
01/12/2018
|
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Inspected 1 opened/used sensor and found sensor broken with missing parts.See attached photo for details.Unable to confirm customer received sensor damage due to customer returned opened/used.
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Event or Problem Description
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Customer reported via phone call sensor anomaly.Customer's blood glucose level was 128 mg/dl.Customer advised they experienced issues with the sensor.Customer was advised to return the sensor and that a replacement sensor would be sent out.
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Additional Manufacturer Narrative
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The aware date provided with the initial report was incorrect.The correct information has been provided with this report.
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Search Alerts/Recalls
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