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An image (fig.1) has been provided that shows the broken plates.Thus the reported event could be confirmed even if the devices were not returned for investigation.Further information has been requested such as the lot number of the plates in question, implantation dates, postoperative images at date of implantation and when the event was discovered as well as patient¿s condition.Per sales representative, the devices could not be returned since removal of plates imposes a risk of osteoradionecrosis.He has also mentioned that a mandibulotomy was performed on 2018-mar-19 (initial implantation).The plate was discovered to have been broken on 2018-sep-03, 24 weeks after implantation.In the related instructions for use, it is indicated that the implants ¿are designed to function only until bony healing (usually 6-10 weeks).Delayed healing, non-union or subsequent bone resorption or trauma may lead to excessive stress on the implant(s) and result in loosening, bending, cracking or fracturing.Post-operative care consisting of a soft food diet must be followed.¿ therefore, the plate has functioned as intended.The patient presented in this case has also received perioperative radiation which could have further influenced plate breakages.Even if the products were not returned for examination, the following are possible root causes according to the related risk management file: - wrong/ missing information - too much load on implant/ bone (e.G.Due to tmj disorder/disease) - improper insertion/ positioning of implant, - abnormal mental/ physiological condition of patient - wrong implant placement (e.G.Region with reduced bone quality, too much bone compression during screw insertion), - implant was damaged by instrument/screw during bending/shaping/insertion - implant damaged during sterilization (e.G.Gamma radiation) - wrong choice of implant (e.G.Screw too short due to system mixup and / or poorly assembled/used instrument or misleading measuring/identification) based on statistical evaluation there are no indications for any systematic design, material or manufacturing related issue.Therefore no corrective and/or preventive actions are deemed necessary at this time.The complaint is added to the complaint trend.If the devices will be returned, the investigations will be reopened.
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