Model Number 4415 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/27/2018 |
Event Type
malfunction
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Event Description
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The manufacturer's technical support specialist reported that during preventive maintenance (pm) of the device, the mechanical stop in the over temp was not working.There was no patient involvement.
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Manufacturer Narrative
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The manufacturer's technical support specialist replaced the thermostat resolving the issue of the heater cooler heating past 43 degrees.The unit operated to the manufacturer's specifications.The suspect part was returned to the manufacturer for further evaluation.
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Manufacturer Narrative
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The reported complaint was confirmed.During laboratory analysis, the thermostat did not close at 43 degrees celsius (c) as designed.During testing the thermostat did not close until 50 degrees c.There was not any kind of mechanical stop on the thermostat.If additional information on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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