| Model Number |
MMT-723NAH |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
10/07/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose level of 500 mg/dl.Insulin pump had a motor position encoder error alarm as well as motor error alarm.Customer was able to complete rewind.Drive support cap was normal.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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No motor error alarm or displayable history crc check failed on startup alarm noted during testing.Device passed rewind test, basic occlusion test, occlusion test, prime test, excessive no delivery test and displacement test.The motor was tested outside the device and passed.The information provided in concomitant reporting section with the initial report was incorrect.The correct information has been included with this report.
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Search Alerts/Recalls
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