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One (1) 138100 was received in original, unopened packaging.Visual inspection of the device did not display an abnormality with regards to the seal, however, the poly component of the packaging was stressed at the location in which the electrode tip meets the packaging.Dye testing was conducted on the device and found that there was no breach of sterility in the seal of the packaging.The ink appearing at the bottom of the packaging was not due to seal damage, but due to excess ink coming in contact with the paper component on the back side of the packaging.However, a hole was identified at the location of the stressed poly where ink was able to drip out of the packaging.The hole in the poly component of the packaging compromises the sterility of the device.A review of the dhr found no anomalies that would contribute to this issue.A two-year review of complaint history revealed there has been a total of 27 complaints, regarding 63 devices, for this family and failure mode.During the same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised the following; - it is standard medical practice to inspect and/or test equipment prior to use.This issue will continue to be monitored through the complaint system to assure patient safety.
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The customer reported that the 138100, universal disposable electrode, appeared to have a tear in the packaging.A dye leak test was performed and confirmed there was a sterility breach.This report si being raised on the basis of malfunction with potential for injury upon reoccurence.
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