| Model Number |
MMT-7020A |
| Medical Device Problem Code |
Calibration Problem (2890)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
10/12/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 186 mg/dl and the sensor glucose was 69mg/dl.Insulin delivery was suspended due to sensor values.Sensor value that triggered the suspend event was 117.The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.Customer reported they did receive a calibration not accepted alert.The sensor will be returned for analysis.
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Additional Manufacturer Narrative
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Inspected 1 opened/used sensor and performed visual inspection and found contact pad to be damaged.Unable to confirm customer received sensor in said condition due to customer returned opened/used.
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Search Alerts/Recalls
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