Referring to the product inquiry all reported products are considered primary products.The reported items were not returned to stryker (¿hospital policy¿).The review of the product history (including the sterilization certificate) of the reported implants revealed no conspicuity.No deviation was found in the sterilization and packaging processes.The items were documented faultless prior to distribution.No additional information such as medical records, images or surgery reports was provided although repeatedly requested.This also applies to the questionnaire ¿dqf 13-003 infection complaints checklist customer¿, which was sent out as mandatory in infection cases; the (filled out) form was not returned, because of per hospital policy they did not want to release any information or fill out the form.Likewise, no further information regarding the kind of infection (e.G.Microbiological germ-proof with resistogram) was provided.We have received no information regarding other potential sources of infection, including but not limited to the patient or the facility.Based on the above and by taking into consideration that the reported products were documented faultless prior to distribution, according review of ¿dqf 13-002 infection complaints checklist investigator¿ revealed a deficiency of the reported devices could not be verified.Review of complaint history, capa databases, risk analysis and the labelling did not identify any conspicuity.The review of the risk assessment for the failure mode indicated the issue was addressed adequately.There are no actions in place related to the event for the subject products.No non-conformity was identified.In the case of a clinically manifest infection, in which any sterile packed stryker device was involved, dqf 13-003 shall be filled by the hospital (or exceptionally by the sales rep) due to formal reasons.If there are no obvious events, which may be caused in the field of responsibility of stryker, stryker declines all responsibility in general because the probability that a contamination of the sterile packed devices has been caused in stryker¿s sphere of influence is negligible.However, based on the limited information given the root cause of the reported event could not be determined, as well.In case product or essential information becomes available we reserve the rights to re-open the investigation incl.Change of root cause.
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