Catalog Number 366076 |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/10/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).(b)(6).A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd¿ sedisystem esr instrument left "erroneous boxes".There was no report of exposure, injury, or medical intervention.
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Manufacturer Narrative
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The bd sedi-15 instrument (catalog no.366076) was discontinued in january 2010 and is no longer distributed by bd.Additional information was received on 10/30/2018 from the bd technical support team who conducts a repair service on the device referenced in this report.It was determined that this device is not a bd sedi-15 catalog no.366076, but rather a non-bd printer.A processing error had occurred where the printer was logged into the service request system as the ¿bd sedi-15 catalog no.366076¿.As a result, the current complaint referencing the bd sedi-15 catalog no.366076 will be cancelled in our complaint system as it is not associated with our bd products.We have also taken necessary actions to prevent this processing error from recurring in the future.
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Event Description
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It was reported that the bd¿ sedisystem esr instrument left "erroneous boxes".There was no report of exposure, injury, or medical intervention.
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Search Alerts/Recalls
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