| Model Number |
MMT-523RNAL |
| Medical Device Problem Code |
Patient Device Interaction Problem (4001)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
10/04/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that their insulin pump had a motor error, a button error alarm last july and there was a chip on reservoir compartment lip.The customer¿s blood glucose was 109 mg/dl.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump received with no (act, up and escape) button response due to corroded keypad traces.No button error alarm during testing noted.Unable to perform all functional testing including the displacement, operating currents, unexpected restart error test, rewind, basic occlusion, occlusion, prime and excessive no delivery test or verify motor error alarm due to buttons not responding.Insulin pump received with broken reservoir tube lip, cracked casa display window and cracked lcd window.The motor was tested outside of the device and passed.
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Search Alerts/Recalls
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