An internal biomérieux investigation was initiated due to a customer reporting bottle leakage from a cracked bact/alert® fn plus blood culture bottle (reference 410852).The investigation could not examine the bact/alert® fn plus bottle manufacturing records, as the customer did not report the bottle lot number.Historical review of complaint data did not identify a specific trend for broken bottles.The investigation is unable to determine the root cause of the broken bottle as there is not enough information provided to evaluate the issue.The customer should follow the instructions in the bottle instructions for use [ifu] to examine bottles for damage prior to use.In the future, providing pictures, instrument logs/backup, lot numbers is recommended to aide in evaluating the complaint.It is also recommended to wear gloves and personal protective equipment when handling inoculated bottles as indicated in the bottle's ifu.
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