| Model Number |
MMT-522NAS |
| Medical Device Problem Code |
No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
10/16/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experience the high blood glucose.The customer¿s blood glucose level was in the range of 400 mg/dl.At the time of incident.Customer¿s current blood glucose level was 317 mg/dl.Customer¿s also experienced blood glucose around 500 mg/dl.Customer was treated with manual injection.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will not be returned for analysis.
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Additional Manufacturer Narrative
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Device received with broken reservoir tube lip, cracked battery tube threads.Cracked case at the display window corners and cracked lcd window.However, device received unable to perform all functional testing including the displacement, rewind, basic occlusion, occlusion, prime/a33 and excessive no delivery test due to completely broken reservoir tube lip.A test reservoir was installed and did not lock in place due to complete broken reservoir tube lip.
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Search Alerts/Recalls
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