| Medical Device Problem Code |
Retraction Problem (1536)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a motor (rewind issue) issue.It was reported that the piston rod was not retracting.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in an inability to use the product which may lead to long term cessation of delivery.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 04-dec-2018 with the following findings:during investigation, there was a rewind, load and prime steps performed successfully.No rewind issue observed in black box, alarm history.Unable to duplicate complaint about rewind issue.
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Search Alerts/Recalls
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