The field complaint of the transmitter falling and the power cord breaking was verified; however, the damage was to the ac power adapter and not to the power cord.The unit could not be plugged into a working ac electrical outlet due to the main pcb of the ac power adapter being exposed as half of the casing was missing.Physical damage to the outer casing of the ac power adapter was noted.Internal inspection of the ac power adapter revealed that there were burnt components on the front side of the main pcb and there was physical damage on the other side, as well as, burnt marks on the inner casing that was still attached to the ac power adapter.Inspection of the opened transmitter revealed that there was no damage to the main pcb or to its¿ inner housing.The burnt damage and the physical damage to the original ac power adapter was the cause of the no power issue.
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