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Method: nc/capa history review, labelling review, risk assessment.Result: the customer reported event was confirmed via correspondence with the rep.The screw was discarded and the lot number is unknown.Thus, product inspection and device history review could not be completed.For reported screws, tapping is recommended in most cases.For larger diameter screws, there is more torque applied at the upper part of the screw due to the cancellous cortical thread design combined with a dual lead.Under tapping may cause the screw to become bound in the bone, and with the excess torque applied to drive the screw down, may cause the pedicle to fracture.It is unknown if the surgeon tapped or if under tapping occurred.Conclusion: a definite root cause cannot be determined based on the information provided.Possible root causes include lack of tapping, under tapping, poor bone quality, difficult angle, inadequate alignment with the compressor, screw not placed properly, inadequate screw hole preparation, and/ or patient anatomy/factors.Device not returned.
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