| Model Number |
MMT-723LNAS |
| Medical Device Problem Code |
Failure to Cycle (1142)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
10/23/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they received compromised force sensor system alarm.The customer's blood glucose was 240 mg/dl at the time of incident.The customer stated that the drive support cap appeared normal.The customer stated that they were able to clear the alarm and able to rewind.The customer was advised that the insulin pump will need to be replaced.The customer was advised to disconnect from the insulin pump and revert to back-up plan.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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