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The reported event was confirmed.The sample was received in good condition, opened and without original packaging.Visual inspection noted the stent suture was not attached to the stent, and the pigtail from the bladder end was detached at the porthole.The device was not returned with the pigtail straightener or pusher.The pusher had a slight bend and a kink along the shaft.The device was viewed under 25x magnification.No deformities were noted other than the break on the bladder end of the pigtail at the midpoint of the porthole.The material of the stent at the break location showed no signs of damage or weakness.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following: ¿avoid improper handling of stent such as bending, kinking, tearing, etc.Misuse could damage the overall integrity of the stent.Care should be exercised when removing the stent from the inner polybag to eliminate tearing or fragmentation." correction: d10, h3.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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