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The screw was subject to visual inspection.The outer rim of the screw head was severely deformed and half of the screw drive was broken off.Testing was performed on three identical screws from another batch to determine the force required to produce a similar fracture by means of the regular screw tightening process.As the force increased, the screw head was hollowed out by the driver, stripping the screw completely without breaking it.The type of damage was completely different.The test results indicate that when the correct procedure for screw insertion is followed, application of excessive force will not produce the type of damage shown by the returned screw.Prior to inserting a screw, it must be aligned correctly in the screwdriver sleeve.If it is inserted in the sleeve in a slanted position, the line of insertion may also be angled, damaging the outer rim of the screw head and making complete insertion impossible.Presumably that is what occurred in this case to cause the deformation of the outer rim of the screw head.And when the healthcare provider attempted to remove the screw with forceps, a fragment of the screw head broke off as described.
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