| Model Number |
EXPRESS |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
10/01/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Physio-control performed an initial evaluation of the customer's device and verified the reported issue.The customer will be provided with a replacement device.Physio-control continues to investigate the reported issue and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event or Problem Description
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The customer contacted physio-control to report that their device had a service wrench icon present on its readiness display.There was no patient use associated with the reported event.Upon evaluation of the customer's device, physio-control observed that all three icons (charge pak, attention and service wrench) were present on its readiness display and that it would not power on when prompted.
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Event or Problem Description
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The customer contacted physio-control to report that their device had a service wrench icon present on its readiness display.There was no patient use associated with the reported event.Upon evaluation of the customer's device, physio-control observed that all three icons (charge pak, attention and service wrench) were present on its readiness display and that it would not power on when prompted.
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Additional Manufacturer Narrative
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Physio-control further evaluated the customer's device and determined that the cause of the reported issue was a shorted capacitor, designator c76, on the digital pcb assembly.
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Search Alerts/Recalls
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