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The customer contacted physio-control to report that during an event, a service indicator appeared.Medical personnel were monitoring a patient and the unit continued to operate without any discrepancies during the event.There were no adverse effects to the patient as a result of the reported issue.Upon evaluation of the customer's device, physio-control observed that it would only intermittently detect that a test patient load was connected via a therapy cable and, as a result, defibrillation was only possible intermittently.Physio-control has attempted to contact the customer in order to obtain additional details about the patient; however, no response has been received.
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