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The customer received questionable high vitamin d total g2 elecsys results for two patient samples from cobas e 801 module serial number (b)(4).Patient 1: the initial result was > 100 ng/ml.The repeat result was 35.2 ng/ml.The sample was recentrifuged and tested in a sample cup with a result of 29.5 ng/ml.Patient 2: on (b)(6) 2018, the initial result was > 100 ng/ml.The repeat results were 8.36 and 8.35 ng/ml.The sample was recentrifuged and the repeat result was 8.04 ng/ml.No erroneous result was reported outside of the laboratory.There was no allegation of an adverse event.The calibration and qc results were within specifications.Roche diagnostics has issued an urgent medical device correction for this issue, entitled "elecsys® vitamin d total ii assay ¿ non-reproducible false high results." this correction has been reported to fda.During the implementation of the elecsys vitamin d total ii assay on the modular analytics e 170 module, and cobas e 601 and 602 systems, there were reports of non-reproducible, false high results.These customer observations were made in comparisons of duplicate measurements during assay validation of elecsys vitamin d total ii assay or in method comparisons with elecsys vitamin d assay (i.E., during conversions), where the falsely elevated discrepant value did not fit the expected result.The observed elevated results reported with the elecsys vitamin d ii assay were not confirmed upon repeat testing of the affected samples.The observed findings: the first result is elevated, either above the upper end of the measuring range (>100 ng/ml or >250 nmol/ml), or within the measuring range; repeated results are significantly lower.Rare cases have been reported on the cobas e 411 analyzer and the cobas e 801 module.Roche is conducting investigations into the reported issue and has determined that the elecsys® vitamin d total ii assay is strongly affected by pre-analytical errors.The investigations have reproduced these findings when requirements for pre-analytical sample handling have not been met for plasma samples.Further investigations into the reported issue are ongoing.As a result, the pre-analytical sample quality and compliance to the tube manufacturer¿s specifications is very important to assure a high quality sample in order to minimize the risk of occurrence.Investigations are ongoing to determine the root cause of this issue.A workaround has been provided to customers.
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The customer provided additional discrepant results.Please see the attachment for the new data.There was no allegation of an adverse event, and no erroneous results were reported outside of the laboratory.The provided qc data was acceptable which excludes a reagent issue.The alarm trace shows many sample quality alarms, which are consistent with pre-analytical issues.The specific cause of the event could not be determined.
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