| Model Number |
1020008 |
| Medical Device Problem Code |
Thermal Decomposition of Device (1071)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
11/07/2018
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging an everflo oxygen concentrator had thermal damage to the power cord.There was no report of patient harm or injury.The device has yet to be returned to the manufacturer for evaluation.A follow up report will be filed when the manufacturer has completed the investigation.
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Additional Manufacturer Narrative
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The manufacturer previously reported an everflo oxygen concentrator allegedly had evidence of thermal damage to the power cord.There was no report of patient harm or injury.The device was returned to the manufacturer's service center for evaluation.The manufacturer found evidence of thermal damage to the power cord.The power cord was observed to have damage consistent with the application of excessive force by the end user.It appears the device was placed too close to a hard surface.This caused the power cord to bend, creating weakness in the power cord.Product labeling for the everflo oxygen concentrator states, "keep the device at least 15-30cm away from walls, furniture, and especially curtains that could impede adequate airflow to the device.Do not place the concentrator in a small closed space (such as a closet)." "do not use the oxygen concentrator if either the plug or power cord is damaged.".
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Additional Manufacturer Narrative
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The manufacturer previously reported that the device was not returned to the manufacturer incorrectly.The device was returned to the manufacturer for evaluation.
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Search Alerts/Recalls
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