| Model Number |
MMT-522NAL |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
11/08/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was unknown.Customer also reported that the insulin was squirting out during manual prime process.Customer advised the drive support cap was sticking out.Customer advised during the seating of the force the sensor did not detect the reservoir.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Motor error alarm during the basic occlusion test due to loose/protruded drive support disk.Unable to confirm compromised force sensor system alarm due to motor error alarm.
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Search Alerts/Recalls
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