|
Returned was an opened drainage catheter.A visual examination of the returned device noted the catheter was fractured in two separate pieces.The returned device met all manufacturing dimensional specifications for this product.The customer's reported complaint description of "the drainage catheter broke off" is confirmed.Although the complaint description is confirmed, a definitive root cause cannot be determined.A possible contributing factor could be that the end user had excessive force being applied to the suture, most likely the result of difficulty in extraction if the device.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The instructions for use, which is supplied to the end user with this catalog number, states, "warnings: do not use this catheter with alcohol.Placing a 10 french or larger catheter as the primary drain before formation of a tract may be difficult in some patients.In these patients, the initial biliary drainage should be started with a smaller (8 french) catheter until a suitable tract allows placement of a larger catheter.Where long-term use is indicated, it is recommended that indwelling time not exceed 90 days.This catheter should be evaluated by the physician on or before 90 days post placement." a review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint #: (b)(4).
|