| Catalog Number |
NGE-022115-MB |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
11/01/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Pma/510(k) # - exempt.(b)(4).This report includes information known at this time.A follow up report will be submitted should additional relevant information become available.
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Event or Problem Description
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It was reported, before the procedure, the extractor can't be opened when the physician tested the product.Therefore, they changed to the new one and it can be opened.No adverse consequences to the patient have been reported.
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Additional Manufacturer Narrative
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A visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, the device history record, instructions for use, manufacturing instructions, quality control data, and specifications.The device was returned with the handle in closed position and the basket formation in closed position.The male luer lock adapter (mlla) is tight.The collet knob is tight and secure.The polyethylene terephthalate tubing (pett) measures 3.5 cm in length.Visual examination noted the support sheath is bowed starting 1 cm from mlla.Functional testing was performed.The handle actuates the basket formation to open and closed positions.A review of the device history record shows there were no non-conformances associated with the complaint device lot number.A review of complaint history records revealed this complaint is the only one associated with lot number 9033928.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was visually/functionally inspected by quality control and no related gaps in production or processing controls were noted.According to the instructions for use (ifu): caution: this device is conductive.Avoid contact with any electrified instrument.Caution: sterile if the package is unopened or undamaged.Do not use if package is broken.Important: enclose device in sheath before removing from tray/holder.Important: excessive force could damage device.The device was found to function normally when tested.The complaint could not be confirmed.Per the quality engineering risk assessment, no further risk mitigating activity is required.The appropriate internal personnel have been notified and we will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Event or Problem Description
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There has been no new information received since the last report was submitted.
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Search Alerts/Recalls
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