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The associated complaint device was not made available for evaluation.After repeated requests, smith and nephew cannot obtain enough information about the patient and/or device mentioned.As device details were not made available, a device history record review cannot be completed.Also, a complaint history review could not be performed due to lack of device information.Our clinical evaluation could not performed at this time as no clinical supporting documents were provided to conduct a thorough assessment of the reported issue.Should additional clinical information become available in the future, the medical assessment may be re-evaluated.Without the return of the actual product involved, our investigation of this report is inconclusive.No further investigation warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.Should additional information be received, the complaint will be reopened.
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