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The device, intended for use in treatment, was not returned for evaluation.We cannot determine if there is a relationship between the device and the incident because the product was not returned for evaluation.Visual inspection and functional testing could not be performed because the device in question was not returned for evaluation.Thus, the complaint could not be verified and a root cause could not be determined with confidence.There are several factors that could contribute to the reported event such as not having sufficient saline in order to facilitate the formation of plasma, the tip not articulating as intended, or not having the wand or foot control connector fully inserted into the controller display.Factors unrelated to the manufacture or design of the device which could have contributed to the reported event is the controller or foot control which were not returned for evaluation.There were no indications during manufacturing record review that would suggest that the device did not meet product specifications upon release into distribution.
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