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GIVEN IMAGING LTD., YOQNEAM PILLCAM; SYSTEM, IMAGING, GASTROINTESTINAL, WIRELESS, CAPSULE
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| Model Number |
FGS-0347 |
| Medical Device Problem Code |
Computer Software Problem (1112)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
10/31/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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According to the reporter, the recorder was recognized by the software and was stuck on the software version screen, but it worked correctly during a previous procedure.Technical support walked the customer through resetting the recorder, but it froze again on the software screen.They reset it again and re-seated the sd card, but the issue persisted.The patient was discharged home after the second procedure.There was no patient injury but there was delayed care and longer hospital stay.
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