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Model Number 598943P |
Device Problems
Device Contamination with Chemical or Other Material (2944); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/20/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).The customer complained of particles being inside sterile field of packaging.According to customer: "we¿re inspecting our most recent shipment of guide catheters, and we noticed there are some particles in the pouches.They are likely from the paperboard backing to which the guide catheter is attached.I¿ve attached images that best exemplifies this." the integrity of the sterile pouch was not compromised.The actual product was not damaged.There was no damage to the outer product box.It is unknown if there were other particles noted elsewhere in the pouch besides what was shown in the pictures.Per photos provided it looks as if the cardboard backing that the guide catheter is attached to wasn't cleanly cut and so there are frays of cardboard.Additional information received from product analysis including that the particles found in the pouch are frays of cardboard that are still attached to the cardboard.Two products were returned for analysis.Two sterile gc 9f.098 str 55cm guide catheters were received in their corresponding package.Per visual analysis, it can be noticed that the outer boxes were received opened, torn and crushed.One vista brite tip guiding catheter was inside of each box.The inner packages were visually analyzed, and one yellow sticky note with an arrow pointing a mounting card tab on each catheter was found.Some frays of cardboard attached to the mounting cards tabs were found.After this, the inner pouches were fully reviewed, and no loose pieces were found.A product history record (phr) review of lot 17746147 revealed no anomalies or non-conformances during the manufacturing and inspection processes that can be associated with the reported event.The complaint reported by the customer as ¿packaging/pouch/box - foreign material - in sterile package¿ was confirmed, due to some frays of cardboard attached to the mounting cards tabs were observed.This material is part of the mounting card material and were not cleanly cut.The inner pouches were fully reviewed, and no loose pieces of cardboard were found.According to the safety information in the instructions for use ¿inspect the guiding catheter before use to verify that its size, shape and condition are suitable for the specific procedure.¿ the product analysis suggests that the event experienced by the customer could be related to the manufacturing process; therefore a corrective/preventive action will be taken at this time.
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Event Description
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As reported, the customer complained of particles being inside sterile field of packaging.Judging by photos, it looks as if the cardboard backing that the guide catheter is attached to wasn't cleanly cut and so there are frays of cardboard.According to customer: "we¿re inspecting our most recent shipment of guide catheters, and we noticed there are some particles in the pouches.They are likely from the paperboard backing to which the guide catheter is attached.I¿ve attached images that best exemplifies this." the integrity of the sterile pouch was not compromised.The actual product was not damaged.There was no damage to the outer product box.It is unknown if there were other particles noted elsewhere in the pouch besides what was shown in the pictures.Two of the 64 devices will be returned for analysis.Additional information received from product analysis including that the particles found in the pouch are frays of cardboard that are still attached to the cardboard.
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Manufacturer Narrative
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Recall number: z-1198-2019.
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Manufacturer Narrative
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This is a correction to the previous mdr sent, to reflect the actual number of products that were involved.64 devices were involved in this case.
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Manufacturer Narrative
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The customer complained of particles being inside sterile field of packaging.According to customer: "we¿re inspecting our most recent shipment of guide catheters, and we noticed there are some particles in the pouches.They are likely from the paperboard backing to which the guide catheter is attached.I¿ve attached images that best exemplifies this." the integrity of the sterile pouch was not compromised.The actual product was not damaged.There was no damage to the outer product box.It is unknown if there were other particles noted elsewhere in the pouch besides what was shown in the pictures.Per photos provided it looks as if the cardboard backing that the guide catheter is attached to wasn't cleanly cut and so there are frays of cardboard.Additional information received from product analysis including that the particles found in the pouch are frays of cardboard that are still attached to the cardboard until manipulation of the device.Two products were returned for analysis.Two sterile gc 9f.098 str 55cm guide catheters were received in their corresponding package.Per visual analysis, it can be noticed that the outer boxes were received opened, torn and crushed.One vista brite tip guiding catheter was inside of each box.The inner packages were visually analyzed, and one yellow sticky note with an arrow pointing a mounting card tab on each catheter was found.Some frays of cardboard attached to the mounting cards tabs were found.After this, the inner pouches were fully reviewed, and no loose pieces were found.All the angel hair/slivers were adhered to the tabs of the mounting cards except some pieces in which a loose angel air/sliver was detected after removing the device from the packaging, however, angel hair/slivers can be loosened by excessive handling of the packages.Based on the shape and location where the angel hair/slivers were detected, the root cause of this event can be attributed to the tab cutting process during the mounting card manufacturing process.No particle adhered to the catheter was detected (internally or externally) during all the inspections performed.Later, 54 additional pieces were received for analysis as part of the same customer complaint, the particles (angel hair/slivers) noted remained attached to the mounting card and were in the mounting card tabs.A review of the manufacturing documentation associated with lot 17746147 was performed and a risk assessment has been opened to further investigate this issue.The event reported by the customer as ¿packaging/pouch/box - foreign material - in sterile package¿ was confirmed, due to some frays of cardboard attached to the mounting cards tabs being observed.This material is part of the mounting card material and were not cleanly cut.The inner pouches were fully reviewed, and no loose pieces of cardboard were found.According to the safety information in the instructions for use ¿inspect the guiding catheter before use to verify that its size, shape and condition are suitable for the specific procedure.¿ the product analysis suggests that the event experienced by the customer could be related to the manufacturing process; therefore, a corrective/preventive action will be taken at this time.
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Search Alerts/Recalls
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