Correction: it was reported that three bd¿ syringes had some sort of condensation on the tip of syringe.Describe event or problem: investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.A device history record review was completed.17 inspections performed in packing, 18 inspections performed in print and assembly, no issues or defects reported.No notifications were written for this batch, nor for the associated assembly batch.Investigation conclusion: based on no sample, the investigation concluded, bd was not able to verify the indicated failure.Root cause description: no root cause can be determined as no samples were received.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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