| Model Number |
N65-1 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
03/14/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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According to the reporter, the device had a defective screen display and incomplete numbers.It was reported that number nine was displayed as five.The customer reported that there was no patient involvement.
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Additional Manufacturer Narrative
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Evaluation summary: the device had defective screen display and incomplete numbers.It was reported that number nine was displayed as five.The customer reported that there was no patient involvement.The product was evaluated.Service personnel reported the following: verified complaint.Parts were obsolete.The device failed to meet specification as it was received or made available for evaluation.The investigation isolated the failure to the display.Information has been added to the database and trends will continue to be monitored.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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