Device code 2017 was added.The device was evaluated on site.A functional check was performed and the loose hose observed was due to an operator error.The phoenix operator's manual, a specific warning is present in "external components cleaning", stating that: "careful attention must be paid to dismounting and re-mounting dialysate connectors, concentrate connectors and chemical connectors in order to avoid damages to those components and leakages from those components.The hose was adjusted.A batch review was conducted and there were no deviations found related to this reported condition during the manufacture of this lot.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.Should additional relevant information become available, a supplemental report will be submitted.
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