Model Number N/A |
Device Problem
Component Missing (2306)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/01/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has indicated that the product will not be returned to zimmer biomet for investigation, as there was no device in the packaging.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.(b)(4).
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Event Description
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It was reported that during an ankle syndesmosis procedure, when the packaging was opened, there was no product in the sealed box.This was found prior to use in a surgery.There were no patient consequences as a result of the malfunction.Attempts have been made and no further information has been provided.
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Manufacturer Narrative
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Reported event was confirmed by review of pictures.The provided photo showed that no device was in the packaging.Device history record (dhr) was reviewed and no discrepancies were found.Root cause could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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