| Catalog Number |
01G06-11 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
11/25/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed falsely elevated magnesium results on the architect c8000 analyzer.The following data was provided: initial 6.1, repeat 3.2, 1.8 mg/dl.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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On 12/12/2018 the suspect medical device was updated from ln 07d70-21, lot unknown to the architect c8000 analyzer, ln 01g06-11 sn (b)(4), both manufactured in the same location, irving texas usa.An evaluation is still in process.A follow up report will be submitted when the evaluation is complete.
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Additional Manufacturer Narrative
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Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling and instrument service.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.Replacing and calibrating the r1 probe resolved the issue.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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Search Alerts/Recalls
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