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Catalog Number 284002 |
Device Problem
Suction Failure (4039)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/07/2018 |
Event Type
malfunction
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Manufacturer Narrative
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If additional information should become available, a supplemental medwatch will be submitted accordingly.(b)(4).Investigation summary: the device was received at the service center and evaluated.Per service manual operational and diagnostic analysis confirmed reported issue (device is not pairing correctly).Root cause identified as fms vue eprom needing replacement.Replaced fms vue eprom and performed software upgrade to 3.11 and cpld version upgraded to 1.7 (see form in attachments) as identified in the investigation to address the reported issue.Also replaced right side door assy.(missing magnet) to correct suction issue.The repair and testing of the unit was completed per the service manual, bringing the unit back to full functionality.The unit passed all functional tests and is fully operational.A review of the device history record indicated that this lot of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Event Description
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It was reported by the sales rep that prior to an unknown surgical procedure, it was observed that the fms vue pump device was not pairing correctly.During in-house engineering evaluation, it was determined that the device had a suction issue.There was no delay in the surgery as another pump device was available for use to complete the procedure successfully.This event did not occur during surgery.There was no patient involvement reported.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Search Alerts/Recalls
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