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(b)(4).The device is available to be returned for evaluation and testing.However, it has not been received to date as indicated as ¿other¿ in this section as the reason for non-evaluation.If the device returns, a device investigation will be performed.During the review of the lot 17381139 was noted that 1 unit was rejected due to the defect ¿scrunch.¿ the issue could be related to the reported complaint.However, the device history record (dhr) review confirmed that all rejected products were properly segregated and discarded.No other issues were noted that were considered potentially related to the reported complaint.The manufacturer will submit a supplemental report if new facts arise which materially alter information submitted in a previous mdr report.Additional information will be submitted within 30 days of receipt.
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Manufacturer¿s ref.No: (b)(4).The purpose of this mdr is to include the additional event information received on 1/6/2019.Updated sections: e.1: the initial reporter title, first and last names were added.The initial reporter phone: (b)(6).[conclusion]: the healthcare professional reported that during the coil embolization procedure of an aneurysm for an acute ischemic stroke, a coil (unknown brand) was inserted into the 150cm x 15cm prowler select plus microcatheter (catalog #: 606s252 / lot #: 17381139) and resistance was felt between the microcatheter and the coil.There was no obstruction noted on the microcatheter; the coil was also without any damage.The microcatheter was replaced and the procedure was successfully completed without further issues or delay.There was no report of patient injury or complication; the complaint product was new and was stored per labeling instructions.The procedure was conducted in accordance with the instruction for use (ifu) with constant flush maintained at all time.There was no visible defect or damage noted on the product prior to the event.It was originally reported that the product was to be returned for analysis, however, confirmation was received from the affiliate that the product is not available to be returned for evaluation and analysis.Based on complaint information, the device was not available to be returned for analysis.During the review of the lot 17381139 was noted that (b)(4) unit was rejected due to the defect ¿scrunch.¿ the issue could be related to the reported complaint.However, the device history record (dhr) review confirmed that all rejected products were properly segregated and discarded.No other issues were noted that were considered potentially related to the reported complaint.Product analysis cannot be conducted as the product was not returned for analysis.No determination of causes and possible contributing factors could be made.As such, the investigation will be closed.Resistance/friction in the catheter is a known potential issue associated with the use of this device.With the limited information available and without the product available for analysis, the reported customer complaint could not be confirmed.Based on the device history record review, it was noted that one (1) unit was rejected due to the defect ¿scrunch.¿ the device history record (dhr) review confirmed that all rejected products were properly segregated and discarded.No other issues were noted that were considered potentially related to the reported complaint.Assignment of root cause for the event remains speculative and inconclusive, based on the limited information provided and without the return of the complaint sample; however, it is possible that clinical and procedural factors, including device manipulation/interaction, aneurysm size/vessel characteristics, device selection, and the concomitant microcatheter, may have contributed to the reported issue that there was resistance between the microcatheter and the coil.As part of the post market surveillance program, information from this complaint is trended for statistical signals and corrective/preventive action may be triggered at a later time.Since there was no evidence to suggest the event was related to a manufacturing or design issue, no corrective actions will be taken at this time.The manufacturer will submit a supplemental report if new facts arise which materially alter information submitted in a previous mdr report.Additional information will be submitted within 30 days of receipt.
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