| Model Number |
15 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
10/24/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Physio-control continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event or Problem Description
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The customer contacted physio-control to report that when powered on, their device's display flashes and then goes completely black.The display remains black until they power the device off.This can be indicative of a device lock-up condition and as a result, defibrillation therapy may be unavailable, if it is needed.There was no report of patient use associated with the reported event.
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Additional Manufacturer Narrative
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Physio-control contacted the customer multiple to confirm the status of their device.No response has been received from the customer.The device was not returned to physio-control for evaluation.The cause of the reported issue could not be determined.Device not evaluated by manufacturer.
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Event or Problem Description
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The customer contacted physio-control to report that when powered on, their device's display flashes and then goes completely black.The display remains black until they power the device off.This can be indicative of a device lock-up condition and as a result, defibrillation therapy may be unavailable, if it is needed.There was no report of patient use associated with the reported event.
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Search Alerts/Recalls
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