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Investigation summary: the device was inspected and reddish brown material was observed inside the pebax, no external damage was observed.The catheter was evaluated for eeprom, and the functionality of the sensor catheter was tested on carto system.Eeprom data demonstrates the catheter was properly calibrated during manufacturing.The catheter was recognized by carto 3 system, however errors 105 and 106 were displayed.The catheter was then dissected and it was determined that the root cause was an internal failure of the sensor.Additionally, a scanning electron microscope (sem) testing was performed on the damage area and the results showed evidence of mechanical damage, stress marks, scratches and a hole on the surface of the pebax.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.During manufacturing process, all the catheters are inspected for visual damages before packaging.On line inspections and functional tests are in place to prevent this type of damage from leaving the facility.The customer complaint was confirmed.The root cause of the damage on the pebax cannot be determined since there is evidence that the device was manufactured in accordance with documented specification and procedures, it could be related to the handling of the device, however, this cannot be conclusively determined.The root cause of the lost of electrical continuity at the sensor could not be determined.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial flutter (afl) procedure with a thermocool® smart touch¿ electrophysiology catheter and there was a bad force sensor.The cable was replaced without resolution.The catheter was replaced and the issue was resolved.No patient consequences were reported.The force issue was assessed as not reportable.The issue was highly detectable when occurring.The potential that it could cause or contribute to a death, serious injury, or other significant adverse event was low.The biosense webster product analysis lab received the device on (b)(6) 2018 and noted that the clear pebax sleeve had dark reddish brown material inside it.No damage was found on the sleeve.This issue was assessed as not reportable since there is no evidence of damage to the pebax integrity.The potential that it could cause or contribute to a death, serious injury, or other significant adverse event was remote.Additional assessment was performed on (b)(6) 2018 stating that the scanning electron microscope (sem) testing was performed on the damage area and the results showed evidence of mechanical damage, stress marks, scratches and a hole on the surface of the pebax.It is possible that the damage was generated with an unknown object.No other anomalies were observed.The hole on the surface of the pebax has been assessed as a reportable issue.The awareness date is (b)(6) 2018.
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