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The complaint is inconclusive.The device will not be returned for evaluation and no photographic evidence has been provided.Therefore, the reported failure cannot be verified.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution were found to have met all specifications prior to shipment and found no abnormalities that would contribute to this issue.A two-year lot history review shows this is the only complaint for this lot number and failure mode.A two-year complaint history review found 13 complaints involving 14 devices for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).The instructions for use (ifu) provides the user with information regarding proper care and use of this device.It is standard medical practice to inspect and/or test all medical equipment prior to use.Per the ifu the user is advised that proper orientation and alignment of instruments is important during implantation to minimize possible breakage of anchor.Breakage is possible if device is not inserted to proper depth, device is not properly aligned with pilot hole, device is loose or not securely attached on delivery handle, device inserter is used for prying, device is advanced too deep, or a small amount of forward pressure is not applied while rotating handle.This issue will continue to be monitored through the complaint system to assure patient safety.
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