| Model Number |
9733856R |
| Medical Device Problem Code |
Mechanical Problem (1384)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
|
| Date of Event |
11/19/2018
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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No parts have been returned to the manufacturer for analysis.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
|
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Medtronic received information regarding a navigation device being used outside of procedure.It was reported that the system cannot load into administrator appliance.The system stopped responding when attempting to load into the screen and a hard restart was required.
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Additional Manufacturer Narrative
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Onsite functional and visual examination was performed by a manufacturer representative.The computer was replaced and the issue was resolved.The system passed a system checkout and was returned to an operational condition.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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