| Catalog Number |
07D70-21 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed a falsely elevated magnesium result on the architect c4000 analyzer.The following data was provided (mg/dl): sid (b)(6) initial 9.4, repeat 2.1; sid (b)(6) initial 6.3, repeat 1.6.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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A second suspect medical device lot number was added, therefore this event is also being reported in 1628664-2019-00145.Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of field data, and a review of labeling.No adverse trend was identified for the customer's issue.No return patient sample was available.Historical performance of the reagent lot was evaluated using world wide data.The patient data was analyzed and within established control limits.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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Search Alerts/Recalls
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