Customer contacted ameda, inc.To report an issue with her finesse breast pump.Customer exclusively expresses her breast milk with the finesse pump since baby's birth 3 months ago.She explained that around (b)(6) 2018, the suction dial on the finesse pump had to be held down with pressure to remain powered on or turn up/down.When she released pressure on suction dial, the pump powered off.Customer states the suction pressure overall decreased resulting in decreased milk output.Poorly drained breasts, engorgement and eventually mastitis.She was evaluated by her healthcare provider, diagnosed with mastitis and prescribed oral antibiotics to resolve infection.She began using her manual breast pump until a new finesse pump could be shipped overnight.
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